ONLINE RESERVATIONS

FREQUENTLY ASKED QUESTIONS

• What time is check in and check out?
  Check-in 13:00 (1 p.m.) Check-out 12:00 (12 p.m.)
• Can I leave the room late?
  Yes, always upon request
• Can I choose the type of bed in my room? (Large bed – two beds)
  Yes, always upon request
• Do the rooms have a balcony or terrace?
  Can I reserve one? No
• Are there non-smoking rooms?
  Yes, include it in observations and we will assign you with one
• How many storeys does the building have? Is there a lift?
  9 floors, and 2 lifts Is there air conditioning in the rooms?
• Does it work all year round?
  Yes, the temperature control is individual and adjustable and works all yea
• Is your hotel adapted for the handicapped?
  Completely, with no architectural obstructions
• Can you keep my luggage when I leave the room?
  Yes, leave your luggage in reception
• Is there a safe place to park my car? How much does it cost?
  At the hotel's own parking lot, near hotel. 9 €/ day
• Does the hotel have an Internet or e-mail terminal for guests?
  Yes, in the hotel lobby with a PC and ADSL Wi-FI in the communal areas.
• Do you have high-speed internet in the room for my portable computer? Is it wireless?
  ADSL in all the rooms at no additional cost.
• What languages are spoken in Reception?
  Catalan , Spanish, English, French and German
• Where may I rent a car?
  In the hotel reception area